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salesforceYoozoom

We help make running a call centre easier

Full list of Cloud Contact Centre features

Script Builder & Editing

Email

Salesforce Integration

Preview and predictive dialler

Sophisticated IVR

Automated Callbacks

PCI DSS Compliant Payments

Lead Management Tools

Call Recording

SMS

Skill-based Routing

Browser Based

Web Chat

Dashboard Builder

Blended inbound & outbound

Detailed Multi-device Reporting

Why choose Yoozoom?

Improves customers' experience

Our training covers more than phone features – we help your people discover how to work smarter and improve your customers' experience.

UK wide installation and training with 24/7, 365 support for complete peace of mind.

configuration and training yoozoom

We make sure your contact centre solution works perfectly from day one, starting with bandwidth through to installation, configuration and training.

Top notch data security using BT’s 21CN network – the only UK network-designated Critical National Infrastructure which is CAS-T assured and ISO accredited.

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