Manufacturing Use Case
How we can help manufacturers
The support manufacturers need to benefit from an authentic digital workplace; providing transparency, control and end-to-end efficiency.
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What is the cloud and how can it benefit your business
Business management on Cloud IT is a dynamic and scalable solution, especially compared to on-site IT systems which vary between departments, let alone different factories.
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How Office 365 can help your business
Software to make transitioning to Cloud-based IT easy, cost-effective and universally accessible. Especially when configured and supported by 24/7 IT support.
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About Yoozoom
Business transformation relies on an IT partner who only recommends Cloud solutions with your commercial interests upfront and central. The yoozoom guarantee.
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How we help manufacturers
We create Cloud technology solutions that build authentic digital workplaces for our manufacturing clients. Full integration, connectivity and risk management. Protecting your data and your future.
Outcomes achieved for manufacturing clients
Yoozoom provides customised IT systems based on Cloud technology, giving our clients greater control over:
• Supply chain management
• Inventory transparency
• Cross-department liaison
• Accurate and prompt client billing.
• Cross-company efficiency
• Productivity improvements
• Disparate national and international locations
• Cross-site staff training and support.
Our Cloud technology can even make mergers, divestitures and acquisitions more assured and seamless, thanks to the speed and flexibility of Cloud integration.
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Help with lean manufacturing
Our clients often enjoy substantial cost reductions by replacing disparate hardware and software with a streamlined IT system based on Cloud technology. As well as the money saved by moving from costly landlines to VoIP telephony.
Nor will their IT become obsolete, as business operations are Cloud-based.
It’s also an excellent way to reduce R&D timeframes, sharing data with all involved parties via the Cloud, for faster sign off.
An authentic digital workplace greatly reduces the potential for business interruption due to glitches, and cybercrime, and helps clients to find business improvements. They also benefit from agile responses to opportunities and threats.
What is the cloud, and how can it benefit your business?
Migrating your business systems and data to Cloud technology means dispensing with an existing fragmented and disparate IT system. Then, replacing it with a bespoke digital workplace; secure, seamless and accessible from anywhere in the world.
Advantages of Cloud technology in manufacturing.
Do you have disparate plants across national and international locations? Or complex production lines? Unify and streamline your manufacturing business by transforming it into a digital workplace. Cloud IT is a more collaborative way to work. You can share data instantly, updating it in real-time, even if you have an international dispersed project team. For example, your surveyor in China can upload site plans to be checked in your London office, before sending them to your machinery manufacturer in Belgium.
It’s also a superb way to support remote and mobile work patterns. Your employees can engage with your digital workplace from anywhere in the world. As data is backup automatically and held off-site, it increases your security, efficiency and risk management.
VoIP Telephony for Cloud communications
A great example of how Cloud IT improves manufacturing is VoIP telephony. Your entire workforce – across every site – could have access to internet-based communications. Bringing substantial cost savings, greater cybersecurity and a better way to collaborate and communicate, sharing data in real-time.
How office 365 can help your business
Our recommended Cloud software for contemporary manufacturing businesses is Microsoft’s Office 365. We are an accredited Microsoft Partner and have invested heavily in building our adroitness and acumen in this software because Microsoft 365 is a brilliant IT framework for forward-looking businesses.
You can collate, share and access data globally, with centralised control and security. There’s no such thing as ‘office hours' as your business is accessible 365 days a year. However, it’s a secure way to store your data on the Cloud, with robust security measures including two-factor authentication, threat detection and anti-malware features.
Business continuity is more assured too when you have the assurance of a manufacturing venture based on Microsoft 365 Cloud computing. You can use Microsoft 365 for no-cost video and voice calls across the Globe, and your conference calls are secure and reliably efficient. Teams is a highly agile and versatile platform for project management, team collaboration and international or national communication. All for a predictable cost structure, with automated upgrades to improve your digital workplace year on year.
About Yoozoom
As your business depends so utterly on its technology, you need an IT partner who invests in your current needs and growth goals. Also, strong commercial confidence and productivity rely on having 24/7 IT support, entirely bespoke to your manufacturing business needs and aims.
We provide those intangible business support qualities, alongside Cloud IT that creates greater operating efficiencies, reducing time, costs and risks.
Challenges
- Traditional phone systems (PBX) are becoming increasingly unreliable and harder to maintain.
- Finding budget for the significant upfront costs associated with on-premises phone systems.
- Traditional PBX lacks the flexible-working solutions now demanded by employers as a productivity tool.
- Traditional PBX lacks analytical tools, such as the ability to show the number of abandoned and missed calls at different times of day.
Solutions
- Investing in fibre network connectivity to run the data systems required between all locations and private/public data centres. Yoozoom’s Cloud Telephony runs across the same fibre internet connections.
- The only new equipment required are pre-configured IP desk phones which the users simply plug into existing data network sockets at their desks. Any wall-mounted phones can be fitted with IP adaptors so they use the converged data network too.
- The mobile App provides a “desk phone in their pocket” for mobile staff and home/flexible workers. The App allows at-aglance presence availability so staff can easily communicate with one another via Instant Messaging or voice calling over mobile data networks. Calls are free of charge when using the App.
- Yoozoom’s integrated Call Centre provides customer call treatments, including a company welcome message, inqueue messages and skills-based routing which will put the caller through to the appropriate Customer Service Rep.
- The Customer Services Manager can analyse and manage customer service anytime of day or night using the self service portal, with daily reports delivered by email.
Benefits
- Analytics to measure and improve customer service
- Yoozoom Cloud Telephony provides real-time reports and daily reports, unlike the old PBX system which provided no real statistics for missed or abandoned calls.
- This provides the ability to measure what’s happening in customer services and enables better management. Manage your business calls, from wherever you are
- Flexibility to work anywhere using one number with the company calling plan.
- Users can make free internal calls using the App on their laptop, desktop, tablet or mobile device.
- The sales team are now in closer contact with customers and employees – helping improve information flow, decisionmaking and ultimately delivering better customer service.
- Long-term flexibility to meet your changing needs
- Admin can use the Portal to configure new users in a matter of minutes, compared to the time-consuming method of previously adding and moving extensions.
- Staff can take IP phones home if they need to work from home or use the Remote Office functionality or App on their laptop, tablet or mobile device.
- Software upgrades are made in the Cloud and automatically delivered to your users.
- Save on set-up and maintenance costs, as well as call costs
- The cost of implementing a Yoozoom Cloud Telephony solution delivered a < 1 year Return on Investment (ROI) compared to maintaining and upgrading the current PBX and ISDN charges.
- Highly reliable phone system
- Yoozoom Cloud Telephony is a telco-grade business communications service delivered from the Service Provider data centres.
- The maintenance and upgrades are taken care of by the Service Providers so you can get on with running operations
Why choose us?
24/7 Support
We support our customers round the clock. With our own UK-based team of experts.
National Coverage
Our regional teams across the UK provide nationwide IT support engineer network and support.
Fastest Response
Our telephone team work fast, getting your staff to return to productivity as quickly as possible.
Proactive Monitoring
Our engineers monitor your systems and silently resolve issues before they impact your business.
