Why your business should move to the cloud
Technology is evolving
Communication is at the heart of every business, so why should you stick to poor communication technology? In a world where people can send and receive a message in a matter of seconds, customers will expect business communications to be just as efficient. Cloud telephony technology could be the solution that takes your communication services to the next level. Read on to learn why your business should move to the cloud and how we can help you get there.
What is cloud telephony?
Cloud telephony may sound like something from a sci-fi film; however, this technology is already widely used amongst many thriving businesses. Cloud telephony is a form of UCaaS (Unified Communications as a Service) that enables businesses to run their phone system through their internet connection.
With a cloud-based system, all of your business communications services will be managed by a third-party host, which cuts any overhead that is involved with your communications system.
Cloud telephony systems are usually in the form of a VoIP-based system (voice over internet protocol), which can carry voice calls, messaging, video calls and file sharing all under one platform through your internet connection. It is also possible to connect other tools with your cloud telephony system so that your teams can access various functions under one roof. For example, you may choose to integrate your CRM system with your Microsoft office 365.
Why your business should move to the cloud
Moving to cloud telephony will help bring your business communications into the digital age and improve overall efficiency. Cloud-based phone systems are the de facto communication technology, and it goes further. Click the link below to learn how you can get your business migrated to the cloud.
Easy installation
Cloud telephony does not require any on-site hardware which makes the installation process quick and easy! Most systems can be up and running within just a few days. Instead of waiting around for technicians to finish drinking their tea or for long phone lines to be installed, your chosen cloud provider will take care of the implementation and configuration of your new system. This means less work for your staff and less downtime for your communication services.
Increased cost-efficiency
Did you know that investing in cloud technology could help you to save money? Cloud telephony can help your business to cut the costs of communications services and save money for other important applications.
Cloud telephony is more cost-effective than other communication systems because it manages all applications under one 'roof'. This mitigates the need to invest in multiple different tools to handle your various forms of communication.
The costs of cloud telephony will not unexpectedly change but will instead remain stable, predictable and manageable.
Easy to use
Cloud phone systems are incredibly simple to use and will save your employees hours of time that would have previously been spent navigating through difficult systems and processes.
Cloud systems allow you to store and access files, handle calls, perform video conferences and message fellow employees all through one simple interface.
This reduces the complexity of keeping information stored across a range of platforms and allows staff to easily find the information they need to remain productive. This centralised system makes the handling of communications much easier which helps employees to work efficiently.
Advanced communications features
Cloud telephone systems use cloud-based software which means that they provide a number of advanced communications features that could significantly improve your communications services. The options are almost endless when it comes to the cloud!
Cloud telephony advanced features include:
The ability to record calls
Call recording storage
Call forwarding
Screen sharing (for video calls)
Interactive voice response
Auto-attendant
Improved reliability
Cloud telephony is highly reliable, compared to other communication systems and users will benefit from increased uptime, improved security and great organisation.
Call security is incredibly important, especially when handling sensitive information. The best cloud telephony providers will protect your communication system from cybercrime and provide you with the tools you need to keep your customer data secure.
How to move to the cloud
Implementing cloud-based technology into your business is a fairly simple process that can be completed quickly. The easiest way to move your communication system to the cloud is to choose a good cloud migration provider, who can overlook the whole process.
Microsoft Azure is a fantastic cloud computing service that offers on-demand scalability, world-class cybersecurity and a range of advanced features. The software provides all the best elements of cloud telephony technology for a cost-effective price.
If you would like to know more about what Microsoft Azure could do for your business, our team offers a free cloud migration chat with no obligation. With the help of our services, your business can migrate with confidence, reduce costs and improve your security. We have years of experience in smoothly transitioning companies over to the cloud and we are always happy to answer any questions that you may have. If you do want to know more about moving to the cloud,
get in touch with a member of our team today.
