Legacy devices and communications software can create a disjointed IT system for your business. Our IT Support for estate agents includes updating or replacing technology to create tangible business improvement.
Adding such things as music during ‘hold’ phases and quick call transfer times can make your callers feel looked after, even in busy periods, making their engagement with you more assured.
Monitor your own call response times using digital phone systems customised for estate agents as part of your continuous improvement.
Using your IT to make call handling more efficient can save you time, especially as staff who are mobile or work remotely will always be contactable and connected.
Never lose a lead again due to impatience or a gap, overlap or oversight when you take their call thanks to improved voicemail services which guarantee 24/7 lead collection.
Call recording and call management during busy times can help you stay within property sector regulations and improve customer service.
Yoozoom can configure your website to enable next level, real-time data sharing during phone calls. For example, you can show a prospective buyer a virtual tour or talk a vendor through your pricing structure using an impressive video presentation.
Instant caller identification systems give you the ideal way to personalise your telephone responses, helping to build your estate agency’s reputation and competitive advantage. We can help you source and programme phone systems for estate agents who deliver excellent customer service.
With the right digital phone systems for an estate agency, you can orchestrate and monitor calls across multiple branches as well as your remote and mobile staff.
This includes transparency over call numbers (in and out), missed calls and details of recorded messages. Call reports help you analyse productivity, efficiency and client satisfaction levels. Are your team investing enough time in meeting client needs and answering queries? This is just one of the things you can monitor with an effective estate agency call performance system.
Streamlined, super-efficient and also low-cost digital phone systems for estate agents are now possible. Cloud-based IT can support VoIP phone systems, which save you money on calls, now with unlimited talk time to landlines and mobile.
Mobile and remote estate agency staff can be constantly in touch with head office and each other, making sure no leads fall between the cracks. We can advise on IT solutions for estate agents that use the latest technology to make communications better managed, measured and affordable.
Clearly, the advantages of using Yoozoom to find the best phone systems for estate agents, and to provide specialist IT support, will be evident daily, as well as in your business planning and financial control.
This includes:
• A streamlined, easy to manage phone system tailored to your estate agency.
• Superb connectivity between offices and mobile staff.
• Vital transparency over communications productivity, compliance and quality.
• Improved customer service.
• More ways to develop call handling skills in your team.
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Contact Us
Yoozoom
Unit 8
Gemini Business Park
Sheepscar Way
Leeds
LS7 3JB
Contact Us
Yoozoom
Unit 8
Gemini Business Park
Sheepscar Way
Leeds
LS7 3JB
Company Number: 07618108
VAT Number: GB11304662
Yoozoom Technologies Limited T/A Yoozoom