Outsourcing IT services refers to contracting a third party to maintain your IT infrastructure. Obviously, IT is the backbone for most companies today. When your IT services go skew-whiff, so does your business. It pays to have your technical needs looked after by a dedicated team. Here are some of the main benefits of outsourced IT services.

Experience

A managed IT service usually hosts a large team with a range of skills that can aid in-house IT employees. It makes sense that a company that routinely manages IT solutions and fixes similar problems across multiple companies would be of great utility to your IT infrastructure, right?

Outsourced IT services continually adapt and improve on their employer’s clock. This means you are gaining access to professionals with a range of experience and utilities that can aid in-house staff. While Roy from the IT department may be able to fix the latest issue in your cloud network after some research, a managed IT service will be able to make his job a lot easier with the additional resources they provide. 

Outsourced IT companies can host larger teams that encompass a range of specialized areas of expertise. This means that whatever IT-related solution your business requires can be implemented much faster. In-house IT professionals are by no means inefficient, but it certainly doesn’t hurt to have outsourced professionals onboard to assist with the workload without the need to hire and train more people yourself. With salaries and training costs factored in this can become very costly, which brings us onto the next point…

Control costs and reduced expenses

It seems like a no-brainer to go with the option that provides the most efficiency AND a reduced cost. If your service costs are based on usage, this will remove the need for fixed expenses on an in-house department. In-house IT employees can expect salaries of upwards of £40k a year. While an outsourced IT service shouldn’t need to replace your in-house team, it can be useful if your company is in demand for more professionals within your IT infrastructure. You essentially gain access to more people who will assist your in-house team at a reduced cost. 

Hiring and training individuals for your own in-house team is time-consuming and expensive. An outsourced service provides experienced staff who are trained on their own time and payroll. The time saved on selecting and training new employees can then be shifted to other areas of the business.

An outsourced company will give you a clear idea of the technicalities needed, such as the software or hardware your company will use. You can predict what will need renewing and replacing within a fixed time period and how much this will cost. This is certainly better than having expenses and bills suddenly pop up, and allows you to plan for costs accordingly. 

Security

One of the biggest headaches a company with IT services has to manage is security factors. Businesses are overwhelmed with the burden of preventing security disasters that would not only be very costly but also bring around legal complications.

With an outsourced company, these problems become the burden of experienced staff who are more than familiar with compliance standards. When your business manages sensitive customer information and financial transactions, you don’t want to mess around. A managed IT service will facilitate your security concerns and help you avoid Data Protection Act issues. 

Your IT services still need to operate outside of business hours. With outsourced services, there is peace of mind in knowing any potential problems will be handled by the experienced team you are soliciting, and you don’t have to worry about monitoring this yourself (or you know, paying an IT team even more to do it). 

You can focus on other areas of the business

What do all these benefits have in common so far? They save you time. Time that can be better spent on other pressing areas of the business. IT infrastructure is a huge component of your project, and it requires a lot of time and specialized care to start up and maintain. With an outsourced service, you are putting this in the hands of someone else who knows what your business needs. This means less time spent on training your own staff or refining your security measures, and more time spent on your long-term goals.

Faster progression

An outsourced IT team is more likely to have the capacity for new projects much faster. Cloud migration will yield many benefits to your organization’s workflow and efficiency but, without an outsourced service’s help, it may take longer to set up. Different projects require different areas of expertise. Hiring the right people for the job can take weeks, or sometimes months. Then there is the time to train them and properly ensure they are supported within the company. Outsourced staff are already properly trained for the services they offer and are supported within their own departments.

Outsourcing your IT service essentially skips the arduous process of hiring the right people and provides you with the staff and resources needed to quickly implement new projects.

Ready to outsource IT services?

Transitioning to an outsourced IT team is a big step for a business, and can be one of its most rewarding. Knowing when to outsource IT services is half the battle, and it is important to understand the range of benefits it can yield before deciding if it is right for your company.

Want to find out how outsourced IT support and cloud migration can benefit you? Don’t hesitate to get in touch with us, or join our mailing list for exclusive cloud transformation guides and more.